Welcome to pixienook.shop. We take your privacy and data security very seriously and process your personal information strictly in accordance with applicable Spanish law and the EU General Data Protection Regulation (GDPR). This Privacy Policy explains how we collect, use, store, and protect your personal data.
By using this website, you indicate that you have read and agree to the contents of this Privacy Policy.
I. Information Collection
When you visit or use pixienook.shop, we may collect the following information:
- Information you voluntarily provide
Including but not limited to:
Name
Contact number
Email address
Delivery address
Order information
Payment information
When you submit an order, contact customer service, or fill out a form, we will collect the information you provide in order to complete the relevant services.
- Automatically Collected Information
To improve website experience and ensure website security, we may automatically collect:
IP address
Browser type
Device information
Access time
Cookies data
Browsing history and user behavior
II. Purpose of Information Use
We collect your information primarily for:
Processing orders and delivery services
Providing customer support
Communicating order status with you
Preventing fraud and ensuring transaction security
Improving website functionality and shopping experience
Fulfilling legal obligations
Due to continuous losses, merchants have decided to clear out inventory at a loss. Currently, some products on the platform have limited stock. Therefore, order processing and inventory synchronization will be based on actual conditions as much as possible.
III. Cookie Usage Instructions
This website may use cookies to improve website efficiency and user experience.
Cookies can be used for:
Saving shopping cart information
Remembering user preferences
Analyzing website access behavior
Improving website security
You can disable cookies through your browser settings, but some website functions may not function properly as a result.
IV. Sharing Personal Data
We will not sell, rent, or illegally disclose your personal information to third parties.
Information may be shared only in the following circumstances:
Providing delivery information to logistics and distribution service providers
Providing payment information to payment service providers
When required by laws and regulations
When used to prevent fraud or ensure website security
All partners are subject to applicable data protection obligations.
V. Data Retention Period
We retain your personal data only for the period necessary to achieve the relevant purpose, or for the period stipulated by Spanish and EU laws.
When the data is no longer needed, we will take reasonable steps to delete or anonymize it.
VI. User Rights
Under GDPR and relevant Spanish laws, you have the following rights:
To access your personal data
To correct inaccurate information
To request the deletion of your personal data
To restrict data processing
To object to specific data processing practices
Right to data portability
Right to withdraw consent
To exercise the above rights, please contact us through the following methods.
VII. Data Security
We take reasonable technical and management measures to protect your personal information from unauthorized access, disclosure, alteration, or loss.
However, internet data transmission cannot be guaranteed to be absolutely secure, therefore we cannot promise that all data transmission processes are completely risk-free.
VIII. Third-Party Services
This website may include third-party payment, logistics, or external link services. Each third party has its own independent privacy policy, and we recommend that you carefully read the corresponding policy before using any service.
IX. Protection of Minors
This website does not sell goods to minors. If we discover that a minor has submitted personal information without the consent of their guardian, we have the right to delete the relevant data.
X. Privacy Policy Updates
We may update this privacy policy from time to time in accordance with laws and regulations or the needs of website operation. The updated content will take effect immediately upon publication on the website.
XI. Contact Us
If you have any questions about this privacy policy or the processing of personal data, please contact us through the following methods:
Email: begoña@pixienook.shop
Phone: 667662868